Shipping policy
SHIPPING POLICY
Fiorelle delivers worldwide. Every order is prepared with care and dispatched with full tracking.
ORDER PROCESSING
All orders are processed within 5–7 business days (Monday to Friday, excluding holidays). During this time, your pieces are prepared, inspected, and carefully packaged. You will receive a confirmation email with your tracking number once your order has shipped.
DELIVERY TIME
After processing, delivery takes 5–12 business days, depending on your location.
Estimated total time from order to delivery: 10–19 business days.
Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or peak seasons.
WORLDWIDE SHIPPING
We ship to virtually every country in the world. Shipping rates are calculated at checkout based on your destination.
CUSTOMS, DUTIES & TAXES
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Fiorelle has no control over these fees and cannot predict their amount.
TRACKING YOUR ORDER
Once shipped, you will receive a tracking link by email. Please allow 24–72 hours for tracking information to update.
INCORRECT ADDRESS
Please make sure your shipping address is complete and accurate at checkout. Fiorelle is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us as soon as possible at support@clarafiorelle.boutique. We can only update the address before the order has shipped.
LOST OR DELAYED PACKAGES
If your tracking shows no movement for an extended period, or your order has not arrived within the estimated timeframe, please contact us at support@clarafiorelle.boutique and we will investigate with the carrier on your behalf.
CONTACT
WS DIGITAL LLC
9390 SW 72nd St, [City, State ZIP], United States
support@clarafiorelle.boutique